Using @mention

Document created by Jarita Sirois on Nov 20, 2014
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The @mention functionality allows you to link a person, place or piece of content in the community. This can be used when collaborating to connect existing content and places or bringing in someone to the collaboration.

When @mentioning a person the user is sent a notification in his or her Inbox. Depending on the person’s preferences there may also be an email notification.

Tip: @mentioning people in content where they are already participating will generate two notifications: one for the @mention, the other for the update to the content.


When @mentioning a place it will be listed in the place’s activity stream.


To use @mention:

  1. For a piece of content, status update, or comment, type the @ symbol (or click the @ icon if it is available) and start typing a person’s name, the name of a place or the piece of content you want to bring visibility to. A search dialog opens and suggests possible matches.

Use an underscore ( _ ) as a space to search for names or titles with multiple words. For example, @David_R would match the      users with the first name David whose last names begin with R. Your choices will include documents, discussions, and places, as well      as people. These are categorized in the listed choices Keep typing to narrow the choices further.

  1. Select your correct match from the list. The new link shows up in your content.