Changes to PI Cloud Connect Setup Kit sign-in experience

Document created by mschellenger Employee on May 11, 2020
Version 1Show Document
  • View in full screen mode

The most recent release of PI Cloud Connect includes changes to the sign on experience in the setup kit. Rather than launching an embedded browser, the install kit will now launch the system’s default web browser for the user to complete the sign on process. The details of the new experience are detailed below. 

Begin the install kit process as before, launching as administrator. After proceeding to this screen, enter the Node Name and Description and press next. This will move into the Platform Validation stage. 


The setup kit will perform validations to ensure that all requirements are in place for PICC to begin installation. During this process, a browser will be launched to prompt the user for their credentials to sign in. 


The user will be directed to the sign in page for their identity provider to authenticate with the cloud-based components of PI Cloud Connect, as below. A Microsoft account associated with a PI Cloud Connect user on the account must be entered here. If the user already has an active session (I.e. has logged in to the PI Cloud Connect portal in the last one hour) the cached credentials will be used to authenticate and the user will not be prompted to enter credentials, and will instead be automatically signed in and redirected to the successful authentication page below. 


After successful authentication, the below page will appear indicating that the user was able to authenticate. After 15 seconds, this page will redirect to the PI Cloud Connect documentation. At this point the user may return to the setup kit and complete the installation.  

Note that the install kit will time out after one minute of waiting for a response from the authentication process. If this happens, simply press “Back” to return to the Platform Validation screen, and then press “Next” and proceed as documented above.   


If any issues are encountered during the authentication process, upgrade your default system browser to the latest version and try installing again before contacting support. 

A note for Internet Explorer users: 
If the system default web browser is Internet Explorer, Internet Explorer Enhanced Security Configuration must be turned off in order to be able to complete the authentication process.