7 Replies Latest reply on Feb 14, 2018 8:33 PM by jcouchara

PI Vision trend y-axis is always white, even when background changes to white

RickSmithJr Feb 9, 2018 6:49 PM

PI Vision trend axis colors are white... Reversing the foreground and background colors means the y-axis labels become invisible.

The x-axis label begins black, but the y-axis remains white... The y-axis does change color for multiple traces, but not for single traces. How can I change the x-axis color for single trace trends.

Re: PI Vision trend y-axis is always white, even when background changes to white

jcouchara Feb 13, 2018 6:53 PM (in response to RickSmithJr)

Hello Rick,
What version of PI Vision are you using? I was able to reproduce this PI Vision 2017 R2. I will create a case for this to be fixed.
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- Re: PI Vision trend y-axis is always white, even when background changes to white
  
  RickSmithJr Feb 13, 2018 7:42 PM (in response to jcouchara)
  
  Our currently deployed version is 2017, but we plan to begin migrating to 2017 R2 in the next few months.
  
  Rick Smith | 513-248-6222 (o) | 513-284-9276 (c) | Richard.Smithjr@ipaper.com<mailto:Richard.Smithjr@ipaper.com>
  
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Re: PI Vision trend y-axis is always white, even when background changes to white

Rhys Kirk Feb 13, 2018 9:05 PM (in response to RickSmithJr)

If you have 1 trace on a trend but the "Show multiple scales" set then the y axis is white. If you change it to "Show single scale" it will be set to the foreground color.
If you have > 1 traces on a trend and "Show multiple scales" set then the y axis is as per trace color.
If you then remove a trace so there is only one trace left, then you need to set "Show single scale" again to honour the Foreground color.
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- Re: PI Vision trend y-axis is always white, even when background changes to white
  
  RickSmithJr Feb 13, 2018 9:09 PM (in response to Rhys Kirk)
  
  I knew someone in the community would have a work around… I look forward to seeing user’s faces when I describe this one ☺
  
  Rick Smith | 513-248-6222 (o) | 513-284-9276 (c) | Richard.Smithjr@ipaper.com<mailto:Richard.Smithjr@ipaper.com>
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  - Re: PI Vision trend y-axis is always white, even when background changes to white
    
    Rhys Kirk Feb 13, 2018 9:28 PM (in response to RickSmithJr)
    
    Just tell them it is "User Error" as you can't have multiple scales for 1 trace
    In all seriousness, sounds like an issue for the PI Vision devs to solve; default to the foreground color not white when there is a single trace and multiple trace setting is true.
    
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    - Re: PI Vision trend y-axis is always white, even when background changes to white
      
      RickSmithJr Feb 13, 2018 9:31 PM (in response to Rhys Kirk)
      
      I got an e-mail earlier that a ticket has been created.
      
      Rick Smith | 513-248-6222 (o) | 513-284-9276 (c) | Richard.Smithjr@ipaper.com<mailto:Richard.Smithjr@ipaper.com>
      
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      - Re: PI Vision trend y-axis is always white, even when background changes to white
        
        jcouchara Feb 14, 2018 8:33 PM (in response to RickSmithJr)
        
        A bug has been created in our system and the issue is currently scheduled to be fixed in PI Vision 2018 currently due out in Q3-Q4 2018.
        
        https://techsupport.osisoft.com/Troubleshooting/Known-Issues/192889
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