dmustafin@nvg.ru

Pi server not start.  pibasess [998] Invalid access to memory location.

Discussion created by dmustafin@nvg.ru on Jun 19, 2013
Latest reply on Jun 16, 2020 by ivan.mudron

Hello

 

We have a problem with start PI Server

 

Windows log:

 

- Fatal error in PI subsystem pibasess: Failed to load PI configuration database, status: [998] Invalid access to memory location.
- Fatal error in PI subsystem pibasess: Failed to load Module Table, status: [998] Invalid access to memory location.

 

 

 

8875.1.PNG7573.2.PNG

 

 

 

Pi start log:

 
Starting Base PI System Services...

C:\Windows\system32>(net start pinetmgr   & "D:\Program Files\PI\adm\pidiag" -w
1000  )
The PI Network Manager service is starting.
The PI Network Manager service was started successfully.


C:\Windows\system32>(net start pimsgss   & "D:\Program Files\PI\adm\pidiag" -w 1
000  )
The PI Message Subsystem service is starting.
The PI Message Subsystem service was started successfully.


C:\Windows\system32>(net start pilicmgr   & "D:\Program Files\PI\adm\pidiag" -w
1000  )
The PI License Manager service is starting.
The PI License Manager service was started successfully.


C:\Windows\system32>"D:\Program Files\PI\adm\pidiag" -w 1000

C:\Windows\system32>"D:\Program Files\PI\adm\piartool" -block pimsgss -verbose
Subsystem pimsgss query returned: [0] Success - Time (Sec):0.108994

C:\Windows\system32>"D:\Program Files\PI\adm\piartool" -block pilicmgr -verbose

Subsystem pilicmgr query returned: [0] Success - Time (Sec):0

D:\Program Files\PI\adm>(net start piupdmgr   & "D:\Program Files\PI\adm\pidiag"
 -w 500  )
The PI Update Manager service is starting.
The PI Update Manager service was started successfully.


D:\Program Files\PI\adm>(net start pibasess   & "D:\Program Files\PI\adm\pidiag"
 -w 500  )
The PI Base Subsystem service is starting.
The PI Base Subsystem service was started successfully.


D:\Program Files\PI\adm>(net start pisnapss   & "D:\Program Files\PI\adm\pidiag"
 -w 500  )
The PI Snapshot Subsystem service is starting.
The PI Snapshot Subsystem service was started successfully.


D:\Program Files\PI\adm>(net start piarchss   & "D:\Program Files\PI\adm\pidiag"
 -w 500  )
The PI Archive Subsystem service is starting.
The PI Archive Subsystem service was started successfully.


D:\Program Files\PI\adm>(piartool -block piupdmgr -verbose  )
Subsystem piupdmgr query returned: [0] Success - Time (Sec):0

D:\Program Files\PI\adm>(piartool -block pibasess -verbose  )

 

 

System parametrs:

 
OS Name Microsoft Windows Server 2008 R2 Standard
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name **********
System Manufacturer HP
System Model ProLiant DL360 G7
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU E5649 @ 2.53GHz, 2533 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date HP P68, 05.05.2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Россия
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Not Available
Time Zone Ekaterinburg Standard Time
Installed Physical Memory (RAM) 14,0 GB
Total Physical Memory 14,0 GB
Available Physical Memory 11,9 GB
Total Virtual Memory 28,0 GB
Available Virtual Memory 25,8 GB
Page File Space 14,0 GB
Page File C:\pagefile.sys

 What could be the problem?

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