We are having some difficulty with the HTML interface, I wonder if someone has encountered this before and has found a solution.
We have installed the interface on a test server and it works fine, we have installed it on to the live server and made the same configuration but we get the following error:
HTML parsing error (parser errors will not be logged until a successful parse): 0x5b4: This operation returned because the timeout period expired.
Any help or suggestions would be appreciated. Just to add to the above, we have increased the timeout setting and it still returns the error.