5 Replies Latest reply on Aug 6, 2015 7:46 AM by ClionaCalnan

    Excercise 1 problem!

    ClionaCalnan

      Tried to find first 5 archived values starting 1 hour ago, but it says I'm not licensed to access Archive for passed dates, but I'm guessing I should be....

       

      any help here would be greatly appreciated!!

       

      thanks

       

      cliona

        • Re: Excercise 1 problem!
          kholstein

          Cliona,

           

          Can you please double check the archive dates you were querying for? A screenshot of the query you were using when you hit the error would be especially helpful.

           

          Essentially, the VLE uses a special license that only allows for data retrieval for the past 180 days. Thus, you should only get the [-12222] Not licensed to access archive for passed dates error if you were querying for more than 180 days ago.

           

           

          First 10 data points from 180 days ago returns fine:

           

          Switching to *-181d causes the error

           

           

          Please let me know if this behavior is the same in your environment.

          • Re: Excercise 1 problem!
            kholstein

            Cliona, Josh,

             

            Thank you for the screenshot. Your configuration is fine! I actually think you are encountering a known issue since the license used in the VLE is considered a development license. I'm sorry that you encountered this - it is specific to only development licenses.

             

            Known issue: 23514OSI8 - with a development license, -12222 error occurs when searching backwards in history with an event count (i.e., specify a start time and a negative event count) in SMT archive editor plug-in - https://techsupport.osisoft.com/Troubleshooting/Known-Issues/23514OSI8

             

            Can you both try switching the Event Count to positive 5 instead of -5? This will give you the first 5 events that occurred after the start time, versus the negative number would be returning the 5 values that occurred before the start time. This should also help avoid the known issue.

             

            Please let me know if that helps!

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