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SVG file with button not working properly in PI Webpart 2013

Question asked by yonggunsong on Oct 6, 2015
Latest reply on Oct 8, 2015 by yonggunsong

I am in the middle of PI webpart on site.

but there is something strange in PI webpart, SVG file with button is not working properly. if I click button on a page of PI Webpart graphic, It's going to move for the first 3 times, and then no longer move to the other pages which means nothing happen even if I click button.

So, I installed and configured PI Webpart as same version as above machine on the other server machine, it is working properly.

only different things between test server and above server with problem is whether windows security updates has been installed or not. the server with problem has already installed many patches and test server didn't install any patches. window event logs have nothing special.

this issue keep going more than 2weeks. So this drives me crazy.

I'd like to know if there is any same cases before. I wonder if this is related with compatibility of windows updates.

your assistance will be greatly helpful for me.

 

For your information

OS : Windows 2008 R2 64bit

Sharepoint Version : MS Sharepoint 2013

PI Version : PI Webpart 2013 SP3

 

Kind rgds. Thanks.

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