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PI Webpart : adobe svg viewer could not be initialized

Question asked by yonggunsong on Oct 16, 2015
Latest reply on Oct 21, 2015 by yonggunsong

I'm in the middle of implementation of PI Webpart.

OS : WINDOWS 2008 R2 64bit

Sharepoint Server : MOSS 2013

PI Webpart : 2013 SP3

Client OS : WIN 7 with IE8.


I successfully installed and configured PI Webpart on sharepoint server without any error.

I can see PI SVG file rendering on webpart page but I can't see SVG graphic by adhoc SVG in PI Graphic tools on top of page when I click adhoc SVG button.

the error message is "adobe svg viewer could not be initialized"

strange thing is that this is no problem on Webserver, but this is happening on client machines.

anybody happened same like this? and any solutions?