This probably means one of the services on the new VM is not running. Please run a pisrvstart.bat on the new VM from %piserver%\adm directory.
thank you for the suggestion!
When I run the pisrvstart.bat command, I get few messages about services that have already been started and one message about failing to start the PI License Manager service. The message says that "The service did not report an error".
Following failure to start the License Manager service, the piartool command is executed and the following message is displayed:
Continue after failure to register with License Manager. [-10727] PINET: RPC is Non-Existent.
Looking at the Event viewer, I can see that the License Manager service fails with the following message:
Fatal error in PI subsystem pilicmgr: License Machine Mismatch - Abort!, status: [-12209] amount or another mismatch
Does this mean that the license installed on the server is no longer valid? How can we resolve this issue so that PI is functional on this test VM?
The modifications you mentioned cause a mismatch to the information that is in the license file.
Could you resolve this issue?
It seems that Gregor proposed a relevant KB article, I am marking the question as assumed answered for now but feel free to mark the answer that helped you as correct or to report details that solved your issue.
See you soon on PI Square!