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PI Web API Service crashed

Question asked by Paurav Joshi Champion on Apr 11, 2016
Latest reply on Apr 12, 2016 by gregor

Hello All,

 

Recently we got two incidents of crashing PI Web API Service. We managed to get log for second time. In eventviewer, we found error as follows:

Faulting application name: OSIsoft.REST.Host.exe, version: 1.6.0.316, time stamp: 0x5617d3bc

Faulting module name: RPCRT4.dll, version: 6.1.7601.19160, time stamp: 0x56bcd774

Exception code: 0xc00000fd

Fault offset: 0x0000000000045819

Faulting process id: 0x2834

Faulting application start time: 0x01d193b6c5577870

Faulting application path: C:\Program Files\PIPC\WebAPI\OSIsoft.REST.Host.exe

Faulting module path: C:\Windows\system32\RPCRT4.dll

Report Id: e2c48bc0-ffc5-11e5-8842-060eecabfcb3

 

Has anybody experienced this kind of error before? Why this crash happened and what can we do prevent it next time?

 

Regards,

Paurav Joshi

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