we managed to get PI Web API installed on one of our servers. It is in the same domain as our PI server.
Though I can access the PI Web API buy the browser (IE) there is something strange with the crawler:
When I add the PI system as a database, it does accept it, but there does not show up a green checkmark on the tile representing the database.
Also it does not start to crawl and I have no idea why. It says "Not yet crawled" forever. :-(
We looked at the services (Web API + Crawler) and they are both up and running.
What can we do to tackle this problem? I watched the help files video, but these did not lead me to success. What could I have overseen?!
My local IT and me run out of ideas. If anyone can give us some hints to troubleshoot, that would be very nice.
Two more information: I am pretty sure that we have Kerberos and used an PI admin account to log into the web page. Second: When we go to the home page of the Web API there is an entry in that servers information stating "Isconnected=false"
Could this be part of the problem?