Hello Every One,
Can any one please suggest why we get this error when I try to click on Connections in PI SDK
This is a very old version of the PISDK, and looks like its running on Windows XP. At a guess, I'd say the installation is corrupted based on the error message. Or, perhaps the issue described here is relevant. Out of curiosity, why are you running such an old software version on a platform no longer supported by Microsoft? What's running on this system that requires the PISDK? In any event, I'd recommend that this system be updated to a more modern OS version and PI client version.
Thanks John for your reply.
Yes, We are using very older version of SDK and OS is Windows Service Pack2. The systems were built around 10-15 Years back and we need to work on this.
Once we are trying to add an new PI Server then when we click on Connection's in SDK we are getting above error.
Yes, I too agree with you best option would be to Upgrade the OS and PI SDK Versions.
Can you please suggest me with an Alternate way to resolve the issue.
John adding few more points.
This is OPC DA Interface node.
Typically these errors are related to issues arising in the registry according to this Windows KB. However, the fix given specifically applications running as services. I would first check the pinetmgr registry keys to see if there may be an issue there.
Hi Vincent thanks for your information.
I have tried the options which you mentioned in the above post. But, the issue remains same.
Can you please tell me alternate way to resolve the issue apart from Upgrading the OS and PI.
Vincent or someone else at OSI might be able to give you some further alternative options. Personally I would recommend that you upgrade. If you haven't already seen it, I would suggest you refer to this support alert regarding Windows XP support from OSIsoft. There is increased risk running on systems that are no longer officially supported, and from my past experience working in Tech Support, upgrading to newer software versions (especially from such an old version) is the preferred option as many such issues are fixed or no longer occur in newer releases. There is a preference to troubleshoot newer releases over older versions that have become functionally outdated.
Thanks John for your information.
Lets wait for Vincent or OSI feedback on this.
Looking back through our call databases, some old cases suggest that it could be related to a permissions issue. Are you a local administrator on this machine? I might also suggest you try to uninstall and reinstall the SDK or possibly upgrade to the last SDK version that supported XP. Is there any reason why this machine has to be XP?
Hello Vincent- I too thought in the same lines to upgrade the SDK Version which supports Windows XP, could you please provide me an KB Article where in I can find the all the information related to which SDK Version will supports to Windows XP.
Their is no specific reason to run in Windows XP. Long Story in short- these are 15 Years back configured servers and I need to maintain now.
There's no KB. I would have to go through the release notes of the prior versions to determine when XP support stopped. I'll see what I can find.
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