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Since last Windows Security upgrade of our Interface servers, we experience problems with OPCXML interfaces setup for failover.

Question asked by XCATA on Sep 5, 2016
Latest reply on Aug 13, 2018 by gpinheiro

Since latest Windows Security upgrade of our Interface servers, OPCXML Interface Services stop immideately after start-up. Looks like a crash.

  • This only happens when failover is enabled.
  • All patches validated on the OSI Soft Tec support site.
  • The fileshare is available for both servers and the service user running the Interface service.
  • The PI logs show nothing strange. Have compared to succesfull startups and see NO difference in the log.

However the Servers Eventlog has an entry and below is the report:

 

Version=1

EventType=APPCRASH

EventTime=131172899351605271

ReportType=2

Consent=1

ReportIdentifier=d3a0f24a-7101-11e6-b8b3-005056a60291

IntegratorReportIdentifier=d3a0f249-7101-11e6-b8b3-005056a60291

WOW64=1

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=PIXML.exe

Sig[1].Name=Application Version

Sig[1].Value=1.7.0.1

Sig[2].Name=Application Timestamp

Sig[2].Value=56ba48c4

Sig[3].Name=Fault Module Name

Sig[3].Value=PIXML.exe

Sig[4].Name=Fault Module Version

Sig[4].Value=1.7.0.1

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=56ba48c4

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=00033145

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.272.7

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1030

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=0a9e

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=0a9e

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789

UI[2]=D:\Program Files (x86)\PIPC\Interfaces\XML\PIXML.exe

UI[5]=Check online for a solution (recommended)

UI[6]=Check for a solution later (recommended)

UI[7]=Close

UI[8]=PI Interface for OPC XML-DA stopped working and was closed

UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

UI[10]=&Close

LoadedModule[0]=D:\Program Files (x86)\PIPC\Interfaces\XML\PIXML.exe

LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll

LoadedModule[2]=C:\Windows\syswow64\kernel32.dll

LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll

LoadedModule[4]=C:\Windows\system32\piapi32.dll

LoadedModule[5]=C:\Windows\syswow64\WS2_32.dll

LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll

LoadedModule[7]=C:\Windows\syswow64\RPCRT4.dll

LoadedModule[8]=C:\Windows\syswow64\SspiCli.dll

LoadedModule[9]=C:\Windows\syswow64\CRYPTBASE.dll

LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll

LoadedModule[11]=C:\Windows\syswow64\NSI.dll

LoadedModule[12]=C:\Windows\syswow64\USER32.dll

LoadedModule[13]=C:\Windows\syswow64\GDI32.dll

LoadedModule[14]=C:\Windows\syswow64\LPK.dll

LoadedModule[15]=C:\Windows\syswow64\USP10.dll

LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll

LoadedModule[17]=C:\Windows\syswow64\OLEAUT32.dll

LoadedModule[18]=C:\Windows\syswow64\ole32.dll

LoadedModule[19]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll

LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll

LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll

LoadedModule[22]=C:\Windows\syswow64\PSAPI.DLL

LoadedModule[23]=C:\Windows\system32\pdh.dll

LoadedModule[24]=C:\Windows\system32\MSVCP110.dll

LoadedModule[25]=C:\Windows\system32\MSVCR110.dll

LoadedModule[26]=C:\Windows\system32\VERSION.dll

LoadedModule[27]=C:\Windows\system32\loadperf.dll

LoadedModule[28]=C:\Windows\system32\IMM32.DLL

LoadedModule[29]=C:\Windows\syswow64\MSCTF.dll

LoadedModule[30]=C:\Windows\syswow64\CLBCatQ.DLL

LoadedModule[31]=D:\Program Files (x86)\PIPC\pisdk\PISDKCommon.dll

LoadedModule[32]=D:\Program Files (x86)\PIPC\pisdk\sdktrace.dll

LoadedModule[33]=D:\Program Files (x86)\PIPC\pisdk\pisdk.dll

LoadedModule[34]=C:\Windows\system32\Secur32.dll

LoadedModule[35]=C:\Windows\syswow64\CRYPT32.dll

LoadedModule[36]=C:\Windows\syswow64\MSASN1.dll

LoadedModule[37]=C:\Windows\system32\NTDSAPI.dll

LoadedModule[38]=D:\Program Files (x86)\PIPC\pisdk\PISDKRegistry.dll

LoadedModule[39]=C:\Windows\system32\CRYPTSP.dll

LoadedModule[40]=C:\Windows\system32\rsaenh.dll

LoadedModule[41]=C:\Windows\system32\RpcRtRemote.dll

LoadedModule[42]=C:\Windows\system32\NetAPI32.dll

LoadedModule[43]=C:\Windows\system32\netutils.dll

LoadedModule[44]=C:\Windows\system32\srvcli.dll

LoadedModule[45]=C:\Windows\system32\wkscli.dll

LoadedModule[46]=C:\Windows\system32\LOGONCLI.DLL

LoadedModule[47]=C:\Windows\system32\NLAapi.dll

LoadedModule[48]=C:\Windows\system32\napinsp.dll

LoadedModule[49]=C:\Windows\System32\mswsock.dll

LoadedModule[50]=C:\Windows\system32\DNSAPI.dll

LoadedModule[51]=C:\Windows\System32\winrnr.dll

LoadedModule[52]=C:\Windows\System32\wshtcpip.dll

LoadedModule[53]=C:\Windows\System32\wship6.dll

LoadedModule[54]=C:\Windows\system32\IPHLPAPI.DLL

LoadedModule[55]=C:\Windows\system32\WINNSI.DLL

LoadedModule[56]=C:\Windows\system32\rasadhlp.dll

LoadedModule[57]=C:\Windows\System32\fwpuclnt.dll

LoadedModule[58]=D:\Program Files (x86)\PIPC\pisdk\PITimeServer.dll

LoadedModule[59]=C:\Windows\system32\credssp.dll

LoadedModule[60]=C:\Windows\SysWOW64\Kerberos.DLL

LoadedModule[61]=C:\Windows\system32\cryptdll.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=PI Interface for OPC XML-DA

AppPath=D:\Program Files (x86)\PIPC\Interfaces\XML\PIXML.exe

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