AnsweredAssumed Answered

Timeout issue with Pi Data Archive 2015 R2?

Question asked by DSmith1 on Oct 18, 2016
Latest reply on Oct 21, 2016 by DSmith1

Has anyone had this issue?

 

  1. I connect to Pi Data Archive 2015 R2 with some client app (Pi SMT, Pi ICU, Pi Datalink)
  2. I do some work with the client application just fine
  3. I change applications to do other work (Visual Studio, Browser work, Microsoft Word etc.)
  4. I open the client application again after 20 minutes of not using it (by "open" I just bring it as the main window again. I never "close" or "exit" the application)
  5. The application complains it cannot connect to the data archive anymore

 

This has been going on for me for the past 4-5 months. It happens to all of my teammates too and is very inconvenient. Is there a case about this or has anyone had this happen?

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