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Error message: This application must be installed by the Windows installer to run.

Question asked by nothelfert on Nov 22, 2016
Latest reply on Nov 23, 2016 by nothelfert

Hi community,

Does anyone of you know what's causing the following error message?

application must be installed2.JPG

It's a fresh ProcessBook installation on a Windows 7 client. With administrative user account, PI ProcessBook can be opened. With "normal" user credentials the error message above is showing up. If "OK" button is pressed, another error message appears to close the program and then ProcessBook is crashing (appcrash).


PI SDK version:

ProcessBook version:

Windows 7 Enterprise with SP1 - 32 bit


Is there any access right missing on local computer or registry?