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Why does PI Processbook 2012 SP1 has stopped working, APPCRASH occur?

Question asked by jwiederholt on Jan 12, 2017
Latest reply on May 23, 2017 by gachen

When we launch PI Processbook and try File > New > Processbook Display (.pdi) file, we get an APPCRASH.  Any idea how to fix this?  Please see the attachment.