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Excel 365 Connection Manager Issue

Question asked by ErnyC on Jan 27, 2017
Latest reply on Jan 27, 2017 by ErnyC

Good morning to everyone

We have an issue with Office 365 and Pi Datalink. Scenario:

1) Office 365 Plus (Click to Run??) see attached

2) Pi Datalink 2016 (5.3.0)

Office updates  and OS updates are managed by our IT. OS user hasn't admin rights.

After an Office update, Excel Datalink hangs and doesn't work. See attached.

The only way to solve this issue is to call out IT assistence,

they run Excel with admin rights, open Datalink Connection Manager and then connect to a PI server.

After everything works well.

Any suggestion?


Thanks Ernesto