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I would really recommend that you contact our Techsupport Team on the issues that you are facing with PI Alarm. They would be better equipped to answer your questions here.
A quick answer based on what I know from before:
I would like to display a custom text in the Alarm viewer for each and every Alarm, I tried specifying the message in the Text property of the Alarm point. But these texts are not being displayed in the alarm view when an alarm is triggered.
I believe the text attributes (txt1, txt2, txt3, txt4) for PI Alarm tags are not utilized. Which probably explains why you do not see them.