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How to set "end escalation" and "repeat while active" settings when creating an escalation group via SDK

Question asked by mikespath on Feb 20, 2017
Latest reply on Feb 21, 2017 by Mike Zboray

Hello All:

I'm using the 2016 AFSDK to create and manage contacts, groups, escalation groups, etc.

I'm having trouble how to setup the radio button settings "repeat while active" / "end escalation"

The code below sets up the group and escalation time and retries but I cannot find out how to set the other radio button settings for the group.

                           AFNotificationContactTemplate newGroupContactTemplate = new AFNotificationContactTemplate(piSystem, groupname);

                          // NOTE: this can be a .Escalation instead of .Group

                            newGroupContactTemplate.ContactType = AFNotificationContactType.Escalation;

                             // group settings

                            newGroupContactTemplate.EscalationTimeout = TimeSpan.FromMinutes(4);

                            newGroupContactTemplate.MaximumRetries = 5;

 

                            newGroupContactTemplate.NotificationContactTemplates.Add(ContactTemplate);

                            newGroupContactTemplate.CheckIn();

 

Thanks,

Mike

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