One of my customers experienced issue with connection to PI Server from Excel using PI Datalink.
in our company we use: MS Office 365 (2016), PI Datalink 5.3
Open Excel > PI Datalink ribbon > Settings button > Connection Manager...
After clicking to Connection Manager, we see this ERROR.
My actions to solve this issue:
- I tried to re-install PI Datalink, didn't help.
- checked for depedendencies, everything is OK.
- Checked Add-Ins Options, everything is OK
- Tried to get data by entering PI Server manually. Long time loading, no results.
How to fix this issue?