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ERR_CONNECTION_TIMED_OUT error getting for coresight mobile users

Question asked by ashwin.cheela on Mar 14, 2017
Latest reply on Mar 17, 2017 by ashwin.cheela

Hello Community,

 

some of our mobile users reported that, they are receiving subjected error while they are accessing coresight applications from their mobile.

coming to coresight iis configration, everything is good in authentication basic authenticaion is enabled.

 

it was worked good till yesterday. but all of the sudden they are receiving this error, additional to this below is some more decsription

 

Safari

Chrome

Safari could not open the page because the server stopped responding

This site can’t be reached. Coresightup.shell.com took to long to respond. Try checking the connection.

 

ERR_CONNECTION_TIMED_OUT

Safari could not open the page because the server stopped responding

This site can’t be reached. Coresightds.shell.com took to long to respond. Try checking the connection.

 

ERR_CONNECTION_TIMED_OUT

 

 

Appreciate your help here

 

Thank you

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