I am trying to run PI ProcessBook 2012 SP1 on a server running MS Windows 2008 Server Edition but receive the error message below:
What should I do to resolve this?
From the "220.127.116.11" in the error message, it could be an issue with .NET 3.5 not being enabled. In Control Panel > Programs and Features > Turn Windows features on or off, is the .NET Framework 3.5 feature enabled?
Otherwise, could you please try disabling the Element Relative Display ProcessBook add-in from the registry? This would entail closing PI ProcessBook, opening regedit, navigating to HKEY_LOCAL_MACHINE\Software\Wow6432Node\PISystem\PI-ProcessBook\Addins\ElementContext.Connect and changing the value of the "LoadBehavior" REG_DWORD from 3 to 0. Then try to open PI Processbook again.
Was Laura's suggestion successful? ProcessBook loads the 32-bit version of the .NET framework, so when you're confirming that everything is enabled, make sure you are confirming it for 32-bit in specific.
If you are not able to resolved it, then I'd like to see a Process Monitor trace of when the display is opened, which would be best suited as a techsupport case and remote session.
Retrieving data ...