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Notification ends without reason

Question asked by Jagan on Apr 11, 2017
Latest reply on Apr 17, 2017 by Jagan

Hello!

I have a situation in which notifications ends without any reason. Where to find more info to understand what may cause it?

As can be seen from below screenshots, the notification is set to “Notify only when there is change in status”. However notifications ends while the condition is still true and this means new notification gets triggered and unnecessary emails are sent to users because of the trigger. For last 30 days the value of Level has been less than 1 ton, and the value of Reorder point|Mass has been 45t. 

 

The last picture shows the history of notifications.

 

 

 

 

 

Br,

Jagan

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