AnsweredAssumed Answered

Could not start the notification!!

Question asked by 529931 on Apr 25, 2017
Latest reply on Jul 6, 2017 by jsanchezcolunga

Hello All,

We have a notification template created for alert on high CPU utilization of the server. We have used the template to create notifications for few elements, and they were all working fine.

 

We had scheduled monthly windows patching on the server where we have notification service installed. After the reboot of the server post patching, we are receiving errors for few notifications. These notifications are in stopped state, and we are unable to get them started. The error is as below.

 

Error: Could not start the notification. Point with the tag name already exists: b929c154-e77c-11e6-b46c-005056be2c21_Action

 

We have been receiving this error only for 3 of the notifications, while the others created from same template are running fine without errors.

Just wanted to understand why we face this issue. Could anyone please help us on this error. Thanks in advance.

 

Please note that we are using Notifications 2012. Kindly let me know if you need any further information.

 

Thanks,

Nandhini.S

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