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I/O Timeout With Manually Entered Data

Question asked by Jeffree on May 2, 2017
Latest reply on May 23, 2017 by Jeffree

We have a few data points which are entered manually using the Excel macro. The data for these points only changes monthly, but after two weeks the value begins to read "I/O Timeout". Is there a setting for the individual tags which would let the number continue to display for longer than 2 weeks without defaulting to "I/O Timeout"?