We are having 2 members PI Collective in our environment, our client fetching the data from client machine using PI OLEDB Provider. We have created the mapping for that Client machine, user is able to connect and fetch data. Users are facing some strange issue, they are not able to fetch the data from PI Server in sometime. They are able to connect, but they are not able to fetch the data. If they give try after few hours means they are able to fetch the data. I have verified the logs, I am not able to find any error.
Please let me know what could be the reason for this issue and how to avoid this. Let me know if you want more information.
Thanks & regards,