AnsweredAssumed Answered

Pi Web API Admin Utility fails with "Cannot start service piwebapi on computer '.'"

Question asked by Aniran on Aug 1, 2017
Latest reply on Aug 1, 2017 by rsun

I'm trying to set up a brand new PI Asset Framework server with Web API on Windows 10 64-bit. After the installation, I'm using the Pi Web Admin Utility from the Start Menu to configure the API. I go through the process, leaving everything at default (since I've tried this process multiple times, I'm just reusing the SSL certificate I generated the first time). After I confirm the changes on the Review Changes step, the confirmation tells me "Some jobs failed" with the "Complete Setup Job" row highlighted in red, with the Note column reading "Cannot start service piwebapi on computer '.'". A screenshot is attached.


Where should I look for more information about this specific error message and troubleshooting steps?