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Unable to view message format @ Notification rules PSE 2016 R2

Question asked by Jaya on Aug 6, 2017
Latest reply on Aug 7, 2017 by gmichaud-verreault

I am trying to create notification/s using the new version Notification rules with PSE 2016 R2. I  am unable to view any of the message formats, even the default ones. The rest of the  notification work has been smooth though so far, such as creating event frames, analysis, subscriptions etc. You will see in the screen shot (attached)  the screen is blank without any message format.  Any assistance appreciated. Thanks