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pi sql das update fail

Question asked by leandro.lourenzoni on Aug 7, 2017
Latest reply on Aug 7, 2017 by vkaufmann

I am having trouble updating one of our servers from pisqldas_1.3.0 to PISQLDAS_1.5.16302.2.

 

During the installation of the new package (PISQLDAS_1.5.16302.2.) it asks me to poit the old installation out:

pi_das_erro_1.PNG

pi_das_erro_2.PNG

 

 

Erro log:

 

Completed Initialization checks for all modules.

Module Microsoft Visual C++ 2015 Redistributable (x86) Update 3 (2) will not be displayed because it is skipped

Module PI SQL Data Access Server (OLE DB) (4) will not be displayed because it is skipped

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==>> Begin InstallThread <<==

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Looking for initialization file at: C:\pisetup.ini

Found [SETUPKIT] NAME = PISQLDAS

Installation started at Mon Aug 07 09:50:18 2017

--- >>> Setup Module 1

Loading: 1 (C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\dotnet460Setup.dll)

dotnet460Setup> The version of the .Net Framework on the destination machine is 4.6.01590

CompareVersions> NewVer4 not found...padding with 0

CompareVersions> InstalledVer4 not found...padding with 0

CompareVersions> NewVer3 < InstalledVer3...returning -1

Setup Module 1 (dotnet460Setup) is already installed.

--- >>> Setup Module 2

The Setup Module 2 (C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\MSRuntimesVS2015_x86) is not supported on WIN2008R2SP1_X64 operating systems. Skipping.

--- >>> Setup Module 3

Loading: 3 (C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\MSRuntimesVS2015_x64.dll)

MSRuntimesVS2015_x64> Detecting whether or not the Visual Studio 2015 Runtimes are installed

MSRuntimesVS2015_x64> The installed version  is older than the new version to install 14.0.24212.0 - returning FALSE.

DisableEnableRestartManager> Option to DisableAutomaticApplicationShutdown is not set. Restart Manager will not be disabled for sequence number 3.

SetRunOnceKey> Setting Run Key to C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\Setup.exe 3

SetRunOnceKey> Closing Run Key and returning TRUE

Calling InstallModuleWithExitCode for Setup Module 3 (MSRuntimesVS2015_x64) at Mon Aug 07 09:50:18 2017

MSRuntimesVS2015_x64> Directory C:\Users\aslna7\AppData\Local\Temp\. exists

MSRuntimesVS2015_x64> MSRuntimesVS2015 setup command .\vc_redist140_x64.exe /l C:\Users\aslna7\AppData\Local\Temp\Setup_MSRuntimesVS2015u3_x64.log /norestart /passive

MSRuntimesVS2015_x64> Setting reboot flag to FALSE

MSRuntimesVS2015_x64> MSRuntimesVS2015 installation exit code 0

InstallModuleWithExitCode SUCCEEDED at Mon Aug 07 09:50:24 2017, bRebootNeeded = 0, dwErrorCode = 0

Run key has been cleared.

MSRuntimesVS2015_x64> Detecting whether or not the Visual Studio 2015 Runtimes are installed

CompareVersions> InstalledVer4 not found...padding with 0

CompareVersions> Versions identical...returning 0

MSRuntimesVS2015_x64> Found version 14.0.24212 with product code {F20396E5-D84E-3505-A7A8-7358F0155F6C}. This version is the same or newer than the version to install 14.0.24212.0. Continue checking for additional versions installed.

MSRuntimesVS2015_x64> The installed version 14.0.24212 is the same as or newer than the version to install 14.0.24212.0 - returning TRUE.

Verification SUCCEEDED for Setup Module 3 (MSRuntimesVS2015_x64).

--- >>> Setup Module 4

The Setup Module 4 (C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\PI_SQL_Data_Access_Server_OLE_DB_x86.msi) is not supported on WIN2008R2SP1_X64 operating systems. Skipping.

--- >>> Setup Module 5

IsMSIInstalled> Unable to obtain Related Products for Upgrade Code {C60AD088-BF99-494D-B8B9-97CAC779E56D}. Returned error: 259

SetRunOnceKey> Setting Run Key to C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\Setup.exe 5

SetRunOnceKey> Closing Run Key and returning TRUE

Calling InstallModuleAndReturnErrorCode for Setup Module 5 (PI_SQL_Data_Access_Server_OLE_DB_x64.msi) at Mon Aug 07 09:50:39 2017

DisableEnableRestartManager> Option to DisableAutomaticApplicationShutdown is not set. Restart Manager will not be disabled for sequence number 5.

PI_SQL_Data_Access_Server_OLE_DB_x64> Installation Command is C:\Windows\system32\msiexec.exe /i "C:\Users\aslna7\AppData\Local\Temp\PISQLDAS_1.5.16302.2\PI_SQL_Data_Access_Server_OLE_DB_x64.msi" /l*v "C:\SetupPI_SQL_Data_Access_Server_OLE_DB_x64.log"

PI_SQL_Data_Access_Server_OLE_DB_x64> Setting reboot flag to false

SetupUtils> Copying C:\SetupPI_SQL_Data_Access_Server_OLE_DB_x64.log to C:\Program Files (x86)\PIPC\dat\SetupPI_SQL_Data_Access_Server_OLE_DB_x64.log

InstallModuleAndReturnErrorCode FAILED at Mon Aug 07 09:52:53 2017. Installation error for Setup Module 5 (PI_SQL_Data_Access_Server_OLE_DB_x64.msi):[1603] Fatal error during installation.

 

 

InstallThread will terminate.

=============================

==>>  End InstallThread  <<==

=============================

 

 

 

Any help would be appreciated!

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