1 Reply Latest reply on Nov 20, 2017 4:31 PM by gmichaud-verreault

    Digital tags writing IO Timeout

    Prasad.D

      We are facing issue with Digital Tags (writing I/O Timeout for all digital tags) which are updating through PI to PI interface, but float (Analog) tags from same interface are updating correctly.  Communication media for this interface is through Satellite link.

      Can any one please help why this is happening ?

        • Re: Digital tags writing IO Timeout
          gmichaud-verreault

          Hi Prasad,

           

          Are you only getting IO Timeout during disconnection periods (2 IO timeout values per disconnection) or is it never able to collect data for those digital tags?

           

          If it never collects data, then you may want to look in the message logs for any errors for those tags. Also, make sure that the digital set from the source server also exists on the target server.

          Additionally, you should set up debugging for at least a couple of tags by setting location3 appropriately (as long as location3 override (/C3) is not defined in the interface configuration).

           

          Please report back with the error messages you are seeing.

           

          Gabriel