2 Replies Latest reply on Dec 27, 2017 3:46 PM by nenad.kovacevic

    PI Connector for PI System Health Issues

    nenad.kovacevic

      Hello PI Square community.

       

      I am facing the following issue with PI Connector for Pi System Health. It was successfully installed and configured, overview screen shows that everything is up and running (green check mars everywhere), however, no PI points have been created, and only one AF element is created (called PISystemHealth Connector). Message log shows the following error:

      Severity: Error

      Timestamp: 12/26/2017 13:27:30.265

      Message: Tau Component, PISystemHealth Observable, failed at Start.: Access to the registry key 'Global' is denied.

      System.UnauthorizedAccessException: Access to the registry key 'Global' is denied.

         at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

         at Microsoft.Win32.RegistryKey.InternalGetValue(String name, Object defaultValue, Boolean doNotExpand, Boolean checkSecurity)

         at Microsoft.Win32.RegistryKey.GetValue(String name)

         at System.Diagnostics.PerformanceMonitor.GetData(String item)

         at System.Diagnostics.PerformanceCounterLib.GetPerformanceData(String item)

         at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()

         at System.Diagnostics.PerformanceCounterLib.GetCategories()

         at System.Diagnostics.PerformanceCounterLib.GetCategories(String machineName)

         at System.Diagnostics.PerformanceCounterCategory.GetCategories(String machineName)

         at OSIsoft.Tau.Observable.PISystemHealth.StreamFactory.CreateAssetStructure(ConnectorConfigEntry config)

         at OSIsoft.Tau.Observable.PISystemHealth.StreamFactory.OnCreated(ConnectorConfigEntry config)

         at OSIsoft.Tau.Observable.PISystemHealth.StreamFactory.OnUpdated(ConnectorConfigEntry newConfig, ConnectorConfigEntry prevConfig)

         at OSIsoft.Tau.Observable.PISystemHealth.StreamFactory.Start()

         at OSIsoft.Tau.Composition.TauComponentHostBase`1.StartComponent()

         at OSIsoft.Tau.Composition.TauComponentHostBase`1.CallMethodWithErrorHandling(ITauComponentHost x, Action`1 action, String methodName)

      Has anyone encountered this issue, and do you have any suggestions for solving it?

       

      Thanks,

      Nenad