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The message you see is a standard message. You may be receiving the message for several different reasons. I can not find that you are associated to any site for Novelis.
1. Can you please provide the Site or PI number you are associated with?
2. If you are not associated to a site please do so https://techsupport.osisoft.com/Contact-Us/Add-Sitefrom the Tech Support website. https://techsupport.osisoft.com/Contact-Us/Add-Site
Other issues could be or Site may not be licensed for the interface.
Once you are associated to a Novelis Site we will determine then why you are receiving the auto message.
Both Read-Write and Read-Only are available in our Osisoft Download Center in version 126.96.36.199
PI Interface for GE FANUC Cimplicity HMI Install Kit (Read-Write)188.8.131.52Install Kits2016-08-25Windows
You were correct, my manager was tied to the site and downloaded the interface without issue. I also registered my account to our site. That can take a little while for the reply, but I think we should be all set.
Thanks for the help,