5 Replies Latest reply on May 22, 2018 9:48 PM by BrandonLucas

    Data Archive connectivity issue in PI Vision. Trust authentication trial failed because insufficient privilege to access the PI Data Archive.

    pocholo.mendoza

      Hi everyone,

       

      We've been experiencing some problems in PI Vision lately.

       

      Some users  has been seeing No Data on all values in our displays and the error shows "Data Error : Cannot connect to the PI Data Archive. Windows authentication trial failed because the authentication method was not tried. Trust authentication trial failed because insufficient privilege to access the PI Data Archive":

       

      But for the Administrator user, everything seems to work fine:

      I've already done the necessary mappings for the users that would access the display and have already tried putting /Everyone as piadmin, but still no luck.

      Also tried restarting the VMs and all the services. Also tried running the web-api utility as well.

      It's a very bizarre issue, because everything seemed to work this morning and now this problem arises.

       

      Hoping you could help me with this problem.

       

      Thank you!

       

      Regards,

       

      Cholo