I have registered the PI Developers Club, how to access the VLE and download software?
The VLE can be accessed at this webpage.
Home Page - OSIsoft Learning
Software can be downloaded from the techsupport webpage.
I know the web sites, but I cannot see anything in "My subscription", and can not find installation kit in "All Downloads"
I checked our database and noticed that your account is linked only to a PI Dev Club account under a site that has no products associated with (that's why you see no products to download). In order to get access to product download, you must call tech support and ask their help on associating your email with the correct site. Once this is done you will be able to download products from the tech support webpage.
You had also contacted Customer Service with your issue. A Customer Service representative has worked with me on getting your account fixed. I've verified you now have access to the downloads and benefits included with the PI Developers Club subscription.
There is no need to contact Technical Support as there are no products missing.
Please accept our apologies for the inconvenience.
I also have the same issue. Just recently signed up for Dev Club, and I don't see the PI Server download option. Could you help me on this?
You need to add a site in Tech support use the information PI send to you, then the download list and VLE can be accessed.
Sent from my iPhone
We have fixed David's account and I see an active subscription for Trang now. Therefore I assume this question answered and will mark it accordingly.
If you do have issues accessing resources or questions related to your subscription, please contact us at firstname.lastname@example.org or email@example.com.
I have the same issue, I don't see PI Server download option.
Contact service support can solve this problem
You have registered for a trial subscription yesterday and your registration is currently processed.
Processing can take up to 3 business days. Please see Q13: Is my paid subscription activated immediately after applying? of our FAQ's.
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