2 Replies Latest reply on May 29, 2018 11:40 AM by johnsone

    Automatic Analysis Restart

    johnsone

      Is there a way for an Analysis to automatically restart after a failure mode? For example, we had a network outage and AF lost its connection to the DA Server, therefore our analysis failed. Once the connection was reestablished the analysis stayed in their failed state. This sounds like it is similar to the following post but the KB link returns "This Known Issue cannot be found. Please re-check your search."

       

      Analysis service didn't resume calculation automatically after restoring connection to PI server

       

      Currently we are using PerfMon to monitor the Analysis in Error performance counter. We then email notify from a third party application if "Analysis in Error" goes above 0. We would love to take the human out of the loop though.

      Thanks in advance,

      Eric

      This Known Issue cannot be found. Please re-check your search

        • Re: Automatic Analysis Restart
          dmalysheva

          Hello Eric!

          Thank you for your question.

          The known issue you are referring to (even though it seems to be removed from the techsupport site for some reason) was resolved in the PI AF Server version 2.7. So the solution (if you are running 2.6 or earlier) would be to upgrade PI AF Server.

          Can you please let us know the version of the AF Server and Asset Analytics you are running?

          It could be also good to have a look at the logs for the time when the issue is present - for that I would recommend to open a techsupport case for deeper investigation.

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