1 Reply Latest reply on Jun 12, 2018 1:51 PM by rschmitz

    PI Procbook.exe - Bad Image

    Navaneethakrishnan
    Navaneethakrishnan Champion Jun 12, 2018 12:31 PM

      Hi All,

       

      I am getting below error while I am opening the ProcessBook. Can anyone help to resolve this issue?

       

      Error: msvcr120.dll is either not designed to run on windows

       

       

       

      Regards,

      Navaneethakrishnan V.

        • Re: PI Procbook.exe - Bad Image
          rschmitz
          rschmitz Employee Jun 12, 2018 1:51 PM (in response to Navaneethakrishnan)

          Hi Navaneethakrishnan,

           

          What version of Processbook are you using? Did you recently upgrade? Does this happen when you try to open any display or only certain ones? We need more information before we can really deduce what's going on here. My inclination is to say you may be running into this known issue which generally faults on MSVCR120.dll, but again we need more information to rule out other possibilities first.

           

          Cheers,

          Rob