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PI Manual Logger Web, iPad Mini & Secure Web HTTP Error 401 Issue

Question asked by jagdish.konathala Champion on Jun 13, 2018
Latest reply on Jun 14, 2018 by jagdish.konathala

While I can access PI Manual Logger Web via Chrome just fine, Secure Web (Citrix) on the iPad is throwing the following error :

HTTP Error 401. The requested resource requires user authentication.

I just followed the guide, pretty basic install (none of the Windows Mobile stuff nor Windows/Web Service installed). My aim is to have the operators use this tool in an offline setting due to network issues at the equipment.


Web.Config is pretty basic as well :


    <add key="webpages:Version" value="" />
    <add key="webpages:Enabled" value="true" />
    <add key="PreserveLoginUrl" value="true" />
    <add key="ClientValidationEnabled" value="true" />
    <add key="UnobtrusiveJavaScriptEnabled" value="true" />
    <add key="BypassAuth" value="false" />
    <add key="DefaultColumnsToDisplayInGrid" value="Name, Description, Value, PreviousValue, EngineeringUnits, Comment, Timestamp, Limits" />
    <add key="DefaultPageSize" value="All" />
    <add key="UseGeoLocation" value="true" />
    <add key="AutoSaveLocally" value="true" />
    <!-- This variable is used to decide if a Yes/No prompt is shown to the user, when the Filtered "List" parameter in the URL changes, asking the user if they wish to refresh -->
    <add key="PromptForFilterListChangeWhenTourRunDataExists" value="true" />
    <add key="DBConnectionTimeout" value="30" />
    <!-- Values are in Seconds -->
    <add key="ConnectionTimeout" value="15" />
    <!-- Values are in Seconds -->


Any ideas are appreciated.