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Error number [-2147220478]

Question asked by Saifuddin on Jul 9, 2018
Latest reply on Jul 9, 2018 by tramachandran

Dear Team,


I'm facing an error of [-10758] Failed to create remote session connection when opening the Pi Processbook and PI SDK. I already created a trust and also mapping to the respected users, but It still can't connect to the PI Server.


The server and the user is on different location but using the same domain account. From the user PC, we can ping the PI server ip. I check the message log from the PI SDK, and the log stated about [Deleting connection: New Connection, Routed connection removed.,ID 56 pi server: 5450].


Is the connection is blocked by firewall, or I miss some connection configuration?