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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
Lal_Babu_ShaikAug 6, 2018 3:05 PM (in response to RicSilva)
Hi Silva
Request to check Microsoft Visual C++ 2008 Redistributables: http://www.microsoft.com/en-us/download/details.aspx?id=5582
Also request you to check setup/system event logs during installation.
Regards
Lal Babu
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
RicSilva Aug 7, 2018 1:29 PM (in response to Lal_Babu_Shaik)Dear Lal Babu,
thank you very much for the input, we install the Microsoft Visual C++ 2008 Redistributables but the issue still there. same error message,
Regarding the setup/system event logs during installation, we check it but whe do not know exactly what dependency has the problem, the error log just show until the error of the ,dll apear and is not describe the source , just that is not posible to registre the .dll file.
do you think is a problem from the PI SDK ? maybe was wrong installed in the passt.
thanks you for the help
Kind regards
ricky
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
sraposoAug 7, 2018 1:19 PM (in response to RicSilva)
Hi Silva,
Did you run the install kit as administrator by right clicking on the setup.exe and selecting "Run as administrator"?
If you did, as Lal requested, can you verify the install logs for more information on the failure?
Thanks,
Seb-
Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
RicSilva Aug 7, 2018 1:33 PM (in response to sraposo)Dear Seb
thanks for the feedback , yes we start the installation as admin (by right clicking on the setup.exe). Because the the PI connectors is new for us , we do not have experince in the new errors meaning of the instalaltion, as i said , logs describe same error as the windows pop up.
as i posted , do you think is a problem with the PI SDK installation? probably was installded wrong in the passt
thank you very much for teh help
kind regards
ricky
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
sraposoAug 7, 2018 9:01 PM (in response to RicSilva)
Hi Ricky,
Did you reboot the machine after installing the Microsoft Visual C++ 2008 Redistributables ?
Can you share a print screen your installed software? Just be sure not to include any sensitive information.
Thanks,
Seb
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
RicSilva Aug 8, 2018 7:01 AM (in response to sraposo)Hello Seb,
Thanks for the feedback, yes i reboot the pc after the installation.
Sure i can share a print screen, what ecxactly do you need, from logs? from any special PI module? archive? sdk? AF ?
thanks for the help
regards
Ricky
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
sraposoAug 8, 2018 1:33 PM (in response to RicSilva)
Hi Silva,
Just the list of installed software on that machine for now. I'm wondering if one of the prerequisites that is the setup kit didn't get installed correctly.
If this is urgent, please contact support. The resolution will be much faster. If you do, please come back to this post to share the solution !
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
sraposoAug 14, 2018 1:23 PM (in response to RicSilva)
Hi Silva,
Can you try installing simply the PI SDK: https://techsupport.osisoft.com/Downloads/File/4d1710fe-6806-44c4-8105-e18ed50f23dc
Thanks,
Seb
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
sraposoAug 14, 2018 7:56 PM (in response to RicSilva)
Hi Ricky,
No that is not normal, can you send me the C:\SetuoPISDKMater.Log ?
Thanks,
Seb
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Re: Error installing PI Connector for OPC UA on windows Server 2008 R2 SP1 (PISDKRegistry.dll failed to register)
RicSilva Aug 23, 2018 2:56 PM (in response to sraposo)Dear Seb,
we change our strategie and we saw that windwos server 2008 r2 spi1 makes a lot of problems, we update all out developent enviroment, so like our PI system, and it was the fast a better solutions for us at the moment.
We are running now with Windows server 2016 and PI server 2018 and everything is running without problem.
the leason learning for us, before to install a relativ new Pi component like PI connector for OPC UA, is recomended to update first all the envirment up today and after that work with the new PI components and futures.
thanks for the support
Kind Regards
Ricky
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