8 Replies Latest reply on Oct 2, 2018 12:20 PM by gmichaud-verreault

    pipt_pointsourcelong failed for point

    msmassey

      I can not find any information on this error

      0.JPG

        • Re: pipt_pointsourcelong failed for point
          Lal_Babu_Shaik

          Hi Mark

           

          Request you to check the KB article :Crashing or slowness deleting new points with PI Interfaces built with UniInt 4.1.x

           

          Work around : Restart the interface before deleting points. Wait at least 2 minutes before deleting any points that have just been created.

           

          Thanks,

          Lal

          • Re: pipt_pointsourcelong failed for point
            aminchio

            Hi Mark,

             

            Can you check that your interface identity has read access to the pi points?

            • Re: pipt_pointsourcelong failed for point
              jpegg

              Hi Mark,

               

              I would second Angelo's comment; this error message is seen when the PI identity for the interface does not have read access to the ptsecurity on those PI points. You can check this out in PI SMT. Adding read access to the points ptsecurity should the allow points to be updates in the interface.

                • Re: pipt_pointsourcelong failed for point
                  msmassey
                  datasecurityptsecurity
                  piadmin: A(r,w) | piadmins: A(r,w) | PiReader: A(r) | PiReadWrite: A(r,w) | PIInterfaces: A(r) | PIBuffers: A(r,w)

                  piadmin: A(r,w) | piadmins: A(r,w) | PiReader: A(r) | PiReadWrite: A(r) | PIInterfaces: A(r) | PIBuffers: A(r)

                   

                  0VBNSec.JPG

                  This is the same security setup as 10 of our other sites.

                  It is the same version of the OPCint as 10 of our other sites.

                    • Re: pipt_pointsourcelong failed for point
                      gmichaud-verreault

                      If you look at the Network Manager Statistics and/or the message logs on the PI Data Archive when starting the interface, can you confirm that the interface is being given the "PIInterfaces" identity?

                       

                      Gabriel

                        • Re: pipt_pointsourcelong failed for point
                          msmassey

                          here is the network manager info

                           

                                                            

                          ServerIDPIPathNamePIDRegAppNameRegAppTypeProtocolVersionPeerAddressPeerPortConTypeNetTypeConStatusConTimeLastCallElapsedTimeBytesSentBytesRecvMsgSentMsgRecvRecvErrorsSendErrorsAPICountSDKCountServerIDPINetMgr VersionOSSysNameOSVersionOSBuildIdentityOSUserTrustNumConnectionsIsTCPListenerOpenIsStandAlone
                          VBNOSI0157C:\Program Files\PIOPCpE(7188):remote7188PI-IN-UNIINT PI-IN-OS-OPCOSIInterface OSIInterface3.5172.20.229.4451,000Remote resolverTCP/IP[0] Success9/25/2018 14:2810/1/2018 7:10492,1232,245,761468,2376,8096,8120000 PI 3.4.380.36Windows NT AMD646.1.7601Service Pack 1PIInterfaces | PIWorldTLPROCESS\SVCVBNAPIP1OPC
                          VBNOSI0158C:\Program Files\PIOPCpE(7044):remote7044PI-IN-UNIINT PI-IN-OS-OPCOSIInterface OSIInterface3.5172.20.229.4451,009Remote resolverTCP/IP[0] Success9/25/2018 14:2810/1/2018 7:10492,112487,301465,4796,7796,7820000 PI 3.4.380.36Windows NT AMD646.1.7601Service Pack 1PIInterfaces | PIWorldTLPROCESS\SVCVBNAPIP1OPC
                          VBNOSI0159C:\Program Files\PIOPCpE(12460):remote12460PI-IN-UNIINT PI-IN-OS-OPCOSIInterface OSIInterface3.5172.20.229.4451,072Remote resolverTCP/IP[0] Success9/25/2018 14:3010/1/2018 7:10492,032487,248465,4056,7786,7810000 PI 3.4.380.36Windows NT AMD646.1.7601Service Pack 1PIInterfaces | PIWorldTLPROCESS\SVCVBNAPIP1OPC
                          VBNOSI0143C:\Program Files\PIpibufss(5980):remote5980pibufssPIService3.5172.20.229.4449,567Remote resolverTCP/IP[0] Success9/25/2018 13:5410/1/2018 7:09494,1812,404,3955,929,58825,57725,2980000 PI 3.4.380.36Windows NT AMD646.1.7601Service Pack 1PIBuffers | PIWorldTLPROCESS\SVCVBNAPIP1PIBUFSS
                            • Re: pipt_pointsourcelong failed for point
                              gmichaud-verreault

                              Hi Mark,

                               

                              Looks like the interfaces and pibufss are connected with the right identity and that the PIPOINT security database is correctly set up. The last success criteria would be the security on the points themselves since PtSecurity and DataSecurity is not automatically propagated to the points after editing the PIPOINT database. Seems like the interface identity (PIInterfaces) does not have read access to the PtSecurity for the points in error.

                              Lastly, if you have a PI Server collective, then make sure it is in sync. The interface will only load up tag information for the server defined in /HOST in the interface configuration (batch file).

                               

                               

                              Gabriel