1 Reply Latest reply on Oct 31, 2018 7:36 PM by rschmitz

    Pi Notification Send Error question

    JerTen

      Hello.

       

      There have been a handful of times where our PI AF server cannot send out an email due to communications within our network, as seen in the screenshot below.

       

      Is it possible to keep retrying to send that email every X minutes until it goes through?

       

      PI_SENDERROR.png

       

      Thank you.

        • Re: Pi Notification Send Error question
          rschmitz

          Hi Jer,

           

          Thanks for reaching our to us on PI Square. Unfortunately for Notifications 2012 (which from your screenshot appears to be the version that you're running), there isn't any queuing of emails for sending when the SMTP server becomes available again. You do have the option of setting a Backup SMTP server in PSE if your primary one is unavailable and the service will attempt to send through it instead.

           

          Cheers,

          Rob