I've come across an interesting problem that I just can't seem to figure out, and looking for some suggestions from here. I Am able to see AF hierarchy for Production AF server but not for Test in PI Vision. Sometime AF hierarchy appears for test not for production. it appears either for production or test at a time. Although both test and prod databases have been mapped in the configuration. We have checked Read access is given to both Production and test server
Production database screenshot
Test Database screenshot below
Hi Shallu
Please login to PI Web API Admin and check index status. If PI Web API service is stopped or not index then you will elements will not appear in search. Alternatively you can use PI Vision Admin (https://pivisionserver/pivision/admin) and check index status.