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RtReports Generator - PDF Conversion Error

Question asked by monica.rattaggi on May 22, 2019
Latest reply on Oct 28, 2020 by OmarSánchez


We have RtReports 4.0.2.

After having generated a report, if we press View PDF we get an error:

"Error printing report. Print failed. PDF conversion error: Unable to write PDF to disk. Windows error 5. Access is denied."

The pdf is generated, but the page header is missing. If I clear the page header, the error is still risen.

Have you some idea?

Thank you Monica