AnsweredAssumed Answered

Please restore all old Knowledge Base articles.

Question asked by viul on May 27, 2019
Latest reply on May 28, 2019 by viul

Please restore all old Knowledge Base articles in the new CMS.

 

There is a lot of Information in these articles and often resolutions to older user's questions simply refer to the appropriate KB article (which is in almost all cases not available). The current policy of uploading a KB article by request takes too long to be helpful in most situations and it might not apply to the problem at hand, so another round of request-upload-review is started.

 

I understand that you want to build a better knowledge base, but discarding all "old knowledge" is not helpful.

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