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PI Server Conneciton issue

Question asked by EricWang001 on May 29, 2019
Latest reply on May 29, 2019 by Marcos Vainer Loeff

I write a window service in C# run as local service and connect to PI Server  and add trust item by config IP address in PI Server SMT tool.

but always get error: [-10413] No trust relation for this request:

 

I try to reconnect again and again, some time later, connection to PI Server would be success.

 

I change trust item IP information to computer name, the problem is gone.

 

my question is that  why I set IP address for IP information that can't connect PI Server at the beginning and it can work some time later , while setting computer name can work right now?

Do I need set windows Account information and how to set them for window service PI client. 

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