AnsweredAssumed Answered

ActiveView unable to find COM component

Question asked by riaan_perry on Jun 12, 2019
Latest reply on Jun 20, 2019 by jyi



After upgrading some of our PB and ActiveView clients to the 2015 R2 versions, I'm seeing a couple of dialogs pop up with the following warning:


'Unable to cast COM object of type 'System.__ComObject' to interfae type 'PBObjLib.Application.' This operation failed because the QueryInterface call on the COM component for the interface with IID '{d7c84ff9-3bde-45c8-b775-f4c161dcaae9}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE).


I checked the registry and sure enough the interface GUID is not listed under HKCR\TypeLib.


In some cases, the PB pdi files continue to display normally - in others the scaling is off.


Would love to know if any one has any ideas on how to fix this issue.