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RDBMS interface did not pick up a new created tags

Question asked by DDOSPI on Jul 12, 2019
Latest reply on Jul 30, 2019 by gmichaud-verreault

Sometimes when a new tags were created by PI Builder RDBMS interface did not pickup automatically them and we had to restart the interface.

The new tags are appeared in the interface list after the interface restart and the interface starts to collect PI values for these tags.

If a new tags were created after the interface restart they would appeared in the interface point list(I see it in the logs) and they would have values.  Tags configurations are correct.  


Even with high debug level I cannot see any errors which might cause this behavior. Users would like to see PI values after tag creations. They do not have access to interface node to restart service.  


I am considering the option to scheduled restart the RDBMS interface but this is not a good solution.   


Please advise.