AnsweredAssumed Answered

having trouble with pi datalink add-in

Question asked by VrushaliK on Jul 17, 2019
Latest reply on Jul 18, 2019 by VrushaliK

A Microsoft Office update was pushed to my computer this morning.  After the update and a re-start, I can no longer open OSI PI software - specifically PI ProcessBook 2015 R2 v3.6.0.82.

When I try to open ProcessBook, i get a Microsoft Visual Basic error "VBE6EXT.OLB could not be loaded'.

 

I have also lost the ability to pull PI data into Excel using the PI Datalink.  I get an error message that PI add in will not load. 

 

I tried re-loading the OSI Pi software through IRIS, no luck.

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