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Data retrieval limited to 14 days

Question asked by Zach_Romney on Jul 22, 2019

I am new to PI Processbook so I hope this is a softball for someone. 


When I search a tag, even just a single PI tag, from the archive and I try to go back any time longer than 14 days, it will only pull 14 days worth of data. Others at my company are able to pull data from times much longer than this. I believe it is just a setting or preferences issue. I found something that talked about a PROCBOOK.INI that is initiated with the PI Processbook that may have a setting in there i could change but I either do not have access to this file or cannot find it.