I am unable to get the e-mail or web service option for the delivery channel option in the contacts in PI Af. Can anyone help me out with this and also how do i rectify this problem.
I guess you are trying to configure delivery channel. If so, please follow this article:
How to configure or change sender email for PI Notifications
More information about certain parameters, you can find here:
I dont have the delivery plug ins option actually as you can see in the screenshot below.
Could you please check whether the necessary plug-ins are present in the "PIPC\Analytics\Plugins" directory:
The plugins that u have mentioned are not present in the PIPC\Analytics\Plugins directory. IS there any way that i can add them?
In order to add missing plug-ins, please follow this article:
Delivery Channels tab in PI System Explorer is empty
Let us know if it helps!
I have added the missing plug-ins as it was mentioned in the article but I'm getting an error now.
Could you please share your SMTP configuration?
This error is usually related to SMTP Server, for example, blocked port 25.
Troubleshooting steps that I would recommend to go trough can be found here:
Troubleshooting email problems in PI Notifications
I have checked all the steps that have been mentioned and nothing is working out. I have also opened port 25 but it's of no use.
In this case I would recommend you to contact Tech Support. Since all troubleshooting steps did not help, it would be easier to work on in with direct assistance of OSIsoft Engineer and probably arrange a remote session.
Please include this thread's link in the case description.
You are right i guess in this case i should contact the Tech Support and ask them regarding this issue. I'll surely include this thread's link. Thanks a lot for all ur help.
After going through some configurations related to SMTP server i'm getting the following error. Can someone suggest what can be done?
That error can indicate authentication issues with MS Exchange server. If it is your case, please find the solution below.
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